tiveCrea, Inc. PRIVACY POLICY

Effective Date: October 20th, 2024

tiveCrea, Inc. (“we,” “us,” or “our”) is committed to safeguarding your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our websites, platforms, or services (“Services”), including CourtMapping. By accessing or using our Services, you agree to the practices described in this Policy. If you do not agree, please discontinue use immediately.

Relationship to CourtMapping Privacy Policy

If you access the CourtMapping platform, you may also be subject to the CourtMapping Privacy Policy. To the extent there is any direct conflict between this tiveCrea, Inc. Privacy Policy and the CourtMapping Privacy Policy regarding your use of CourtMapping, the CourtMapping policy will control. However, for overall corporate-level data practices, this tiveCrea, Inc. Privacy Policy applies.

1. SCOPE & DEFINITIONS

1.1 Scope

This Privacy Policy applies to all Services offered by tiveCrea, Inc., including CourtMapping, and any associated mobile apps, websites, or online tools. It does not cover any third-party websites or services we do not own or control.

1.2 “Personal Data”

Any information that can identify you or be linked to you (e.g., name, email, payment info). Aggregated or anonymized data that cannot reasonably identify you is not considered Personal Data.

1.3 Data Controller

For purposes of data protection laws like the EU General Data Protection Regulation (GDPR), tiveCrea, Inc. is the data controller of your Personal Data.

2. INFORMATION WE COLLECT

We collect personal information to provide, improve, and personalize our Services. This may include:

  1. Personal Identification Information
    Name, email address, phone number, mailing address, etc.

  2. Profile Information
    Data related to your account setup, preferences, professional roles, and any additional profile details you choose to share.

  3. Payment Information
    Payment details processed via third-party providers (e.g., Stripe). We do not store credit card numbers on our servers.
    Note: Third-party payment processors operate under their own privacy policies.

  4. Usage Data
    IP addresses, device types, location data (if enabled), browsing patterns, and interactions with the platform.

  5. Automated Decision-Making
    We may use automated tools to enhance user experience (e.g., suggesting relevant content). To opt out, contact us at office@tivecrea.com.
    Any automated processes do not produce legal or similarly significant effects about you without human intervention.

  6. Communications
    Records of communications you send to us or other users (support inquiries, feedback, etc.).

3. HOW WE USE YOUR INFORMATION

We use collected information to:

  1. Deliver and Maintain Services
    Provide features, manage accounts, and operate platforms like CourtMapping.

  2. Personalize Your Experience
    Customize content, recommendations, or services based on your profile or preferences.

  3. Process Payments & Manage Subscriptions
    Handle billing, renewals, and related financial transactions.

  4. Communicate with You
    Send updates, notifications, marketing messages (where permitted), and respond to support inquiries.

  5. Security & Technical Issues
    Detect, prevent, and address fraudulent activities, data breaches, or unauthorized usage.

  6. Legal Compliance
    Comply with applicable laws, respond to lawful requests, or protect our rights and the rights of others.

Legal Basis (GDPR Note): Where applicable, we rely on contract necessity (to fulfill Services), legitimate interests (e.g., improving user experience, security), or consent (for marketing or non-essential cookies).

4. SHARING YOUR INFORMATION

We do not sell your personal data. However, we may share data under the following circumstances:

  1. With Service Providers
    For payment processing (e.g., Stripe), hosting, analytics, or other support services. These providers are bound by contractual obligations to protect your data.

  2. Legal Compliance or Enforcement
    To comply with a legal obligation, protect our rights, or enforce our policies.

  3. Business Transfers
    If tiveCrea, Inc. undergoes a merger, acquisition, or sale of assets, user data may be transferred as part of the transaction, subject to appropriate confidentiality measures.

  4. Aggregated or Anonymized Data
    We may share non-identifiable summaries with partners for analytics or marketing.

5. DATA PROTECTION & SECURITY

We implement measures like encryption, secure servers, and firewalls to protect your information. Despite these efforts:

  • No system is entirely secure.

  • By using our Services, you acknowledge the inherent risks in online data transmission.

  • In the event of a data breach, we will notify affected users as required by law, following our internal Incident Response procedures.

6. COOKIES & TRACKING TECHNOLOGIES

We use cookies and similar technologies to enhance your experience and analyze traffic:

  • Essential Cookies – Necessary for login sessions and basic functions.

  • Analytics Cookies – Track usage patterns to improve performance.

  • Functional Cookies – Remember user preferences (e.g., language settings).

  • Advertising/Third-Party Cookies – If relevant, used for measuring ad performance or re-marketing.

You can manage cookie preferences in your browser settings. Refer to our Cookie Policy for more details, including whether we respond to “Do Not Track” signals. Where required by law, we will present a cookie consent banner for non-essential cookies.

7. YOUR RIGHTS REGARDING YOUR DATA

Depending on your jurisdiction, you may have the following rights:

  1. Right to Access – Request a copy of your data.

  2. Right to Correct – Update inaccurate information.

  3. Right to Delete – Request data deletion, subject to legal exceptions.

  4. Right to Restrict Processing – Limit how we use your data.

  5. Right to Data Portability – Receive a structured copy of your data.

  6. Right to Object – Object to specific data processing (e.g., direct marketing).

To exercise these rights, contact us at office@tivecrea.com. We may require verification of your identity before fulfilling such requests.

8. CHILDREN’S PRIVACY

Our Services (including CourtMapping) are not intended for users under 13. We do not knowingly collect data from children under 13. If we learn we have inadvertently collected such data, we will delete it.

8.1 Parental Consent & Age Verification (CourtMapping Users)

  • Minimum Age: By using CourtMapping, users affirm they are at least 13 years old.

  • Under 18: Must have verifiable parental or legal guardian consent.

  • User Accountability: Misrepresentation of age or consent status is grounds for account suspension. CourtMapping is not liable for false age declarations.

  • Responsibility: Parents/guardians assume full liability for minors’ activities on CourtMapping.

9. AUTOMATED DECISION-MAKING

We may employ automated decision-making or profiling to suggest relevant content or services. If you wish to opt out of such automated processes, contact us at office@tivecrea.com. As noted above, these processes do not produce legal or similarly significant effects without human intervention.

10. DATA RETENTION

We retain your personal data as long as necessary for operational, legal, and business reasons:

  • Active Accounts: Data is retained until you delete or deactivate your account.

  • Legal Requirements: We may keep data for tax, regulatory, or compliance obligations.

  • Account Deletion: Upon account closure, we securely delete or anonymize data after resolving any pending matters (e.g., billing or disputes).

11. INTERNATIONAL DATA TRANSFERS

Your data may be processed in jurisdictions with different data protection laws than your home country. By using our Services, you consent to such transfers. We take steps (e.g., standard contractual clauses) to ensure personal data is adequately protected.

12. GDPR COMPLIANCE (EU/EEA USERS)

If you reside in the European Union/EEA, additional rights under the General Data Protection Regulation (GDPR) may apply:

  1. Right to Erasure – Request deletion under certain conditions.

  2. Right to Object – Object to processing based on legitimate interests.

  3. Right to Data Portability – Transfer your data to another service provider.

For GDPR inquiries, contact office@tivecrea.com. You may also lodge a complaint with your local Data Protection Authority if you believe we are not meeting GDPR requirements.

13. CCPA COMPLIANCE (CALIFORNIA RESIDENTS)

For California residents, the California Consumer Privacy Act (CCPA) provides specific rights:

  1. Right to Know – Access details of the personal data collected, used, or disclosed.

  2. Right to Delete – Request data deletion (with exceptions).

  3. Right to Opt-Out – If applicable, opt out of the sale of personal data (we currently do not sell data).

  4. Non-Discrimination – We will not deny services or charge different rates for exercising your rights.

To exercise these rights, contact us at office@tivecrea.com. We may verify your identity before processing requests.

14. DATA PROTECTION OFFICER (DPO)

If required by local law, or for specific inquiries about privacy and data protection, you may contact our designated Data Protection Officer (if appointed) via office@tivecrea.com. We will route your inquiry to the appropriate individual.

15. THIRD-PARTY LINKS

Our Services (including CourtMapping) may contain links to external websites or services. We do not control their privacy practices and are not responsible for their policies. We encourage you to review their privacy policies before providing personal information.

16. UPDATES TO THIS PRIVACY POLICY

We may update this Policy from time to time. If significant changes occur, we will notify you via email or platform notifications. The “Effective Date” at the top indicates when this Policy was last revised. Continued use of our Services after any changes constitutes acceptance of the revised Policy.

17. CONTACT US

If you have questions about this Privacy Policy, or wish to exercise your rights, please contact:

  • Email: office@tivecrea.com

  • Address:
    tiveCrea, Inc.
    1111b South Governors Ave, Suite 23902
    Dover, DE 19904, USA

Subject: “Privacy Inquiry”

We endeavor to respond to valid requests as quickly as reasonably possible, and within any legally mandated timelines.

18. RELATIONSHIP TO TIVECREA TERMS & CONDITIONS

Use of our Services is also governed by the tiveCrea, Inc. Terms & Conditions, which includes provisions on dispute resolution, limitation of liability, and arbitration. By using our Services, you agree to those Terms as well.

END OF tiveCrea, Inc. PRIVACY POLICY